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The Home Seller's Guide to Success Get the most for your
house without the hassles Selling a home is
a big decision and requires a lot of work. From getting
the house ready to reviewing the escrow papers, our
helpful guide will walk you through the process of
selling your home.
Step 1: Plan/Prepare
Step 2: Get a REALTOR®
Step
3: Set the Price
Step 4:
Market It
Step 5:
Sell It
Step 6:
Close
Step 7:
Moving
Step 1 of 7:
Plan/Prepare
7 Steps to House Selling Success!
Some 5 million existing homes are sold each year, and
while each transaction is different every owner wants
the same thing - the best possible deal with the least
amount of hassle and aggravation.
Unfortunately, home selling has become a more complex
business than it used to be. New seller disclosure
statements, longer and more mysterious form agreements,
and a range of environmental concerns have all emerged
in the past decade.
More importantly, the home-selling process has changed.
Buyer brokerage - where REALTORS® represent homebuyers -
is now common nationwide, and good buyer-brokers want
the best for their clients.
The result is that while almost 100,000 existing homes
are sold each week, the process is not as easy for
sellers as it was five or 10 years ago. Surviving in
today's real estate world requires experience and
training in such fields as real estate marketing,
financing, negotiation and closing - the very expertise
available from local REALTORS®.
Are you ready? The home-selling process typically starts
several months before a property is made available for
sale. It's necessary to look at a home through the eyes
of a prospective buyer and determine what needs to be
cleaned, painted, repaired and tossed out.
Ask yourself: If you were buying this home what would
you want to see? The goal is to show a home which looks
good, maximizes space and attracts as many buyers - and
as much demand - as possible.
While part of the "getting ready" phase relates to
repairs, painting and other home improvements, this is
also a good time to ask why you really want to sell.
Selling a home is an important matter and there should
be a good reason to sell - perhaps a job change to a new
community or the need for more space. Your reason for
selling can impact the negotiating process so it's
important to discuss your needs and wants in private
with the REALTOR® who lists your home.
When should you sell? The marketplace tends to be more
active in the summer because parents want to enroll
children in classes at the beginning of the school year
(usually August). The summer is also typically when most
homes are likely to be available.
Generally speaking, markets tend to have some balance
between buyers and sellers year-round. In a given
community, for example, there may be fewer buyers in
late December, but there are also likely to be fewer
homes available for purchase. So, home prices tend to
rise or fall because of general demand patterns rather
than the time of the year.
Owners are encouraged to sell when the property is ready
for sale, there is a need or desire to sell, and the
services of a local REALTOR® have been retained.
How do you improve your home's value? The general rule
in real estate is that buyers seek the least expensive
home in the best neighborhood they can afford. In terms
of improvements, this means you want a home that fits in
the neighborhood but is not over-improved. For example,
if most homes in your neighborhood have three bedrooms,
two baths and 2,500 sq. ft. of finished space, a
property with five bedrooms, more baths and far more
space would likely be priced much higher and likely be
more difficult to sell.
Improvements should be made so that the property shows
well, is consistent with the neighborhood and does not
involve capital investments, the cost of which cannot be
recovered from the sale. Furthermore, improvements
should reflect community preferences.
Cosmetic improvements - paint, wallpaper and landscaping
- help a home "show" better and often are good
investments. Mechanical repairs - to ensure that all
systems and appliances are in good working condition -
are required to get a top price.
Ideally, you want to be sure that your property is
competitive with other homes available in the community.
REALTORS®, who see numerous homes, can provide
suggestions that are consistent with your marketplace. 
Step 2 of 7:
Get a REALTOR®
7 Steps to House Selling Success!
Before placing a home on the market you should also
identify REALTORS® in your community who can assist with
the sale. Because Realtor.com is the largest real estate
site online, it's a perfect place to look when seeking
realty services. Realtor.com lists realty professionals
nationwide, and you can find those active in your
community through extensive directories and property
listings.
Why use a REALTOR®? There are more than 2 million people
nationwide who have licenses to sell real estate, of
which about over 1 million members belong to the
National Association of Realtors (NAR). Only NAR members
are entitled to use the term "REALTOR®."
NAR members must adhere to a strict Code of Ethics. By
joining NAR, individuals have access to a wide range of
classes, seminars and certification opportunities. Local
REALTOR® groups are active in community matters, and
individual members are routinely involved in PTAs and
other neighborhood organizations.
In essence, local REALTORS® are community experts. They
track real estate trends, share neighborhood concerns
and participate in local matters. They're good neighbors
who are in the business of helping others buy and sell
homes.
How do you choose a REALTOR®? Whether you're a
first-time seller or someone who has sold many homes,
there are several ways to find a local REALTOR®:
Use the "Find a REALTOR®" search engine on REALTOR.com®
to find individuals who actively sell in your community.
Get recommendations from past sellers. Look for REALTOR®
signs in your community. Check the classifieds in local
newspapers and "shopper" publications. Look at the
listings in local real estate magazines. In some cases,
sellers elect to meet only with one REALTOR® while other
owners elect to meet with several. Whatever your
preference, there will be a number of questions you will
want to ask, including:
What services do you offer? What type of representation
do you provide? (There are various forms of
representation in different states. Some brokers
represent buyers, some represent sellers, some
facilitate transactions as a neutral party, and in some
cases different salespeople in a single firm may
represent different parties within a transaction.) What
experience do you have in my immediate area? How long
are homes in this neighborhood typically on the market?
(Be aware that because all homes are unique, some will
sell faster than others. Several factors can impact the
amount of time a home remains on the market, including
changing interest rates and local economic trends.) How
would you price my home? Ask about recent home sales and
comparable properties currently on the market. If you
speak with several REALTORS® and their price estimates
differ, that's OK, but be sure to ask how their price
opinions were determined and why they think your home
would sell for a given value. How will you market my
home? At listing presentations, brokers will provide a
detailed summary of how they market homes, what
marketing strategies have worked in the past and which
marketing efforts may be effective for your home. What
is your fee? Brokerage fees are established in the
marketplace and not set by law or regulation. Typically,
brokers who list homes are compensated on a performance
basis - that is, the broker is not paid unless the home
sells under the terms and conditions that are acceptable
to you. What happens if another REALTOR® locates a
purchaser? That is, who will that broker represent, and
how will he or she be paid? What disclosures should you
receive? State rules require brokers to provide
extensive agency disclosure information, usually at the
first sit-down meeting with an owner or buyer. How long
do you want to list your home? A "listing" agreement is
a contract that shows the broker's obligations and
outlines the terms under which your home is being made
available for sale. The length of the agreement is a
negotiable matter.
What should you expect when working with a REALTOR®?
Once your home is listed with a REALTOR®, he or she will
immediately begin to market your home according to the
most appropriate conventions for your community.
Your REALTOR® should keep you informed as the marketing
process unfolds and as expressions of interest are
received. In time, the marketing plan may be modified to
reflect buyer reactions and changes in the marketplace.
In real estate there are written offers and oral offers.
Oral offers ("Would they take $225,000 for the home?")
are not acceptable because they generally cannot be
enforced ("Gee, did I say $225,000? I was sure I said
$215,000"). Written offers created by the REALTOR® with
assistance from qualified attorneys address numerous
issues, are consistent with local requirements and
provide the foundation for an actionable offer. 
Step 3: Set the Price
7 Steps to House Selling Success!
Every reasonable owner wants the best possible price and
terms for his or her home. Several factors, including
market conditions and interest rates, will determine how
much you can get for your home. The idea is to get the
maximum price and the best terms during the window of
time when your home is being marketed.
In other words, home selling is part science, part
marketing, part negotiation and part art. Unlike math
where 2 + 2 always equals 4, in real estate there is no
certain conclusion. All transactions are different, and
because of this, you should do as much as possible to
prepare your home for sale and engage the REALTOR® you
feel is best able to sell your home.
What is your home worth? All homes have a price, and
sometimes more than one. There's the price owners would
like to get, the value buyers would like to offer and a
point of agreement which can result in a sale.
In considering home values, several factors are
important:
The value of your home relates to local sale prices. The
same home, located elsewhere, would likely have a
different value. Sale prices are a product of supply and
demand. If you live in a community with an expanding job
base, a growing population and a limited housing supply,
it's likely that prices will rise. Alternatively, it's
important to be realistic. If the local community is
losing jobs and people are moving out, then you'll
likely have a buyer's market. Owner needs can impact
sale values. If owner Smith "must" sell quickly, he will
have less leverage in the marketplace. Buyers may think
that Smith is willing to trade a quick closing for a
lower price -- and they may be right. If Smith has no
incentive to sell quickly, he may have more marketplace
strength. Sale prices are not based on what owners
"need." When an owner says, "I must sell for $300,000
because I need $100,000 in cash to buy my next home,"
buyers will quickly ask if $300,000 is a reasonable
price for the property. If similar homes in the same
community are selling for $250,000, the seller will not
be successful. Sale prices are NOT the whole deal. Which
would you rather have: A sale price of $200,000, or a
sale price of $205,000 but where you agree to make a
"seller contribution" of $5,000 to offset the buyer's
closing costs, pay a $2,000 allowance for roof repairs,
fund two mortgage points, re-paint the entire house and
leave the washer and dryer?
How much is too much? Because all transactions are
unique there is flexibility in the marketplace. The
amount of flexibility depends on local conditions.
For example, suppose you're selling a townhouse. Suppose
also that there have been five recent sales of the model
you own and that sale values have ranged between
$200,000 and $210,000. You now have an idea of how your
home might be priced. In a strong market perhaps you can
ask for $210,000 or a little more. If the market has
slowed, $210,000 may be a reasonable asking price, but
perhaps more than the final sale price.
Here's another scenario. Imagine that you live in a
community of Victorian-style homes, most of which were
built in the 1920s. All the homes are different in terms
of size, condition, modernization, style and features.
In such a neighborhood, an average sale price is just a
statistic without much practical meaning. On a single
block one home may sell for $400,000 while another is
priced at more than $1 million. The average price may be
outrageously high for one home and staggeringly low for
another.
Who can help? Experienced REALTORS® are active in the
local marketplace and can provide assistance with
pricing, marketing, negotiation and closing.
Because experienced REALTORS® have handled many
transactions, they're familiar with the terms and
conditions that went into individual sales, not just
published sale prices which may not reflect various
premiums, discounts and adjustments. 
Step 4: Market It
7 Steps to House Selling Success!
If you bought a car, you could purchase a given model
with selected features from any dealer. Since the car
comes from one assembly plant, it's going to be the same
whether purchased from dealer Smith or dealer Jones.
Homes are different. Each is unique, the marketplace is
always in flux, interest rates constantly change and new
buyers search for homes each day. With such fluidity, it
requires REALTORS® to craft marketing plans specifically
for individual homes and market conditions.
Selling can entail a variety of marketing strategies.
Once listed, it's likely that the home will be quickly
entered into the local MLS (Multiple Listing Service)
and placed on REALTOR.com®. REALTORS® routinely market
by mail with new-listing announcements and regular
newsletters. Open houses, broker access to the home via
the use of a lock box and networking with both local and
out-of-town brokers are also common.
Much of a broker's work will be quiet and unseen -- yet
important. The quiet telephone calls, the work with
contacts, the follow-ups with open-house visitors,
conversations with ad respondents, the web postings and
other outreach efforts are all part of the process
required to sell homes.
Experienced REALTORS® base their marketing efforts on
previous transactions and ongoing research. For
instance, according to the National Association of
Realtors (NAR), 37 percent of all buyers check the
Internet. NAR numbers also show that most households
move within 10 miles of their current location while 20
percent move at least 50 miles.
How to market your home. If you look at a typical
transaction you can see that there are five general
areas where REALTORS® can assist in the home-selling
process.
Preparation: Before being placed on the market, homes
must be in "show" condition. REALTORS® can explain what
repairs and upgrades are required for individual homes
which are most likely to produce the best results.
Pricing: Brokers do more than price homes for sale, they
also construct sale terms designed to speed the selling
process. It may be, for example, that a home priced at
$150,000 with a 2 percent seller credit to the buyer at
closing will be far more attractive to purchasers than a
home priced at $147,000. Why? That 2 percent credit is
worth $3,000 to the purchaser at closing -- the time
when buyers are most likely strapped for cash.
Marketing: REALTORS® will execute strategies and
programs to get the home sold. Typically this includes
placement on the local MLS and Realtor.com as well as
related marketing, advertising and networking.
Negotiation: REALTORS® assist owners in the bargaining
process, offering advice and counsel as offers are
received and by working closely with legal counsel, tax
specialists and inspectors as required. Closing: Once a
contract for the purchase of a home has been accepted, a
series of inspections and checks are typically required
to satisfy buyers and lenders. REALTORS® can help owners
complete the transaction process by assisting with the
many requirements found in a typical sale agreement.
How to hold an open house. There are no universal
marketing standards for real estate because marketplaces
are localized. For instance, open houses may be common
in some communities but rarely used in others.
In the case of an open house, a REALTOR® typically
advertises that the home will be open for a given period
(2-5 p.m. on Sunday). During the open period, the
REALTOR® hosts the home while the owners leave for a few
hours.
At the open house, the REALTOR® will provide literature,
maintain a visitor log and answer questions. By
interacting with visitors, the REALTOR® will seek
feedback regarding the home and opportunities to follow
up with prospective purchasers.
How do you show your home online? The Internet is an
important factor in real estate marketing and will
likely become more important in the future.
The Internet has two important roles in the real estate
selling process. First, it is a "place" to view real
estate. Realtor.com, for example, lists about 1.4
million homes, the largest group of homes online or off.
Individual REALTORS® also maintain thousands of
localized sites while professional groups and, likewise,
industry organizations, have an online presence.
Online real estate information includes not only home
listings, but numerous additional features and benefits.
For instance, Homestore® offers neighborhood
information, school data, recent home sale prices, video
tours, model forms, real estate news and consumer
information.
Equally important, the Internet offers new communication
media. E-mail and instant messaging give REALTORS® and
consumers more opportunities to keep in touch. As the
Internet evolves, more technologies and techniques will
be introduced to make transactions easier and more
efficient. 
Step 5: Sell It
7 Steps to House Selling Success!
There is no question that selling a home is an important
event. A home sale represents transition, movement and
change. Big money is involved. Households move from the
known and comfortable to the unknown and a period of
adjustment. There may be job changes, new schools,
distance from old friends and the possibility of new
ones.
No less important, a home sale by itself can be complex.
There will be people looking at your house, documents to
sign and issues to be negotiated.
Because a home sale involves an array of both personal
and business concerns, it's important to get it done
right. You need to carefully prepare your home,
understand the market and see what alternatives are
realistically available. The old motto "be prepared" is
a good guide in such circumstances.
What's an acceptable offer? The goal of every seller is
to have a line of buyers outside the front door, each
clutching higher and higher offers. And while this has
been known to happen, in most markets there is some
balance between the number of buyers and sellers. A
number of factors determine whether a buyer's offer is
acceptable. They include:
Is the offer at or near the asking price? Is the offer
above the asking price? Has the buyer accepted the
asking price or something close? Has the buyer then
buried thousands of dollars in discounts and seller
costs within tiny clauses and contract additions? What
is the alternative to the buyer's offer? If a home has
not attracted an offer in months, then sellers need to
determine if a better deal is possible -- recognizing
that each month costs are being incurred for mortgage
payments, taxes and insurance. Does the owner have
enough time to wait for other offers? What if no other
offers are received? What if several offers are
received? Do you choose the high offer from the
purchaser with questionable finances who may not be able
to close, or a somewhat lesser offer from a buyer with
preapproved financing? In each case, owners -- with
assistance from REALTORS® -- will need to carefully
review offers, consider marketplace options and then
determine whether an offer is acceptable.
What is a counter-offer? When a home is made available
for sale the owner is essentially making an offer to
buyers: For a given number of dollars and other terms
you can acquire this home. Buyers, in turn, can respond
with several options:
Not interested. Yes, we'll buy on the owner's terms.
We're interested and here's our counter-offer. A
counter-offer is nothing more than a new offer. And just
as the buyer had three options in response to the
owner's original price and terms, the seller can now
choose one of three reactions: accept the offer, decline
the offer or make a fresh counter-offer.
Offers and counter-offers reflect the back-and-forth
activity of the marketplace. It's an efficient and
practical process -- but also one that may contain
tricky clauses and hidden costs. The REALTOR® who lists
your home can explain the local bargaining process in
detail and assist in the actual negotiations.
How do you negotiate? It's sometimes argued that
negotiation must produce one "winner" and one "loser."
Others suggest that a "win/win" situation is possible
where each side gets something of value.
Real estate bargaining typically involves compromises by
both sides. It's not war; it's not winner-take-all; and
it's not the time to take personally any comments made
by purchasers.
Instead, negotiating should be seen as a natural
business process; buyers should be treated with respect;
and owners should never lose sight of either their best
interests or their baseline transaction requirements.
These are the standards unique to each owner, which must
be met before the home can be sold. 
Step 6: Close
7 Steps to House Selling Success!
It might seem as though once a sale agreement has been
signed that the selling process is complete. Not only is
it not over yet, but some of the most complex aspects of
a real estate transaction now begin.
A sale agreement sets not only a purchase price for the
home, but also a series of terms and conditions. For
instance:
Contracts routinely depend on the ability of a buyer to
obtain financing, which is why most sellers prefer
buyers with preapproval letters from lenders. A growing
percentage of transactions involve a home inspection, or
a physical review of the home by a trained and
independent observer. Lenders will establish numerous
conditions before granting a loan. They will want a
title exam, title insurance to protect against title
errors, termite inspections, surveys and an appraisal to
assure that the home has sufficient value to secure the
loan. The REALTOR® typically arranges required
inspections and helps the owner prepare for closing.
When should you close? With automation now available,
closings can occur within a week in some areas -- at
least in theory. In practice, it takes time to arrange
financing, conduct inspections, obtain appraisals,
locate replacement housing, contact movers, pack and
actually move.
While instant closings are not practical, neither are
closings too far in the future. The problem with
closings much past 60 days is that loan rates are
difficult to lock in. If mortgage rates go up, it's
possible that the buyer will no longer be able to afford
the home and thus the deal may fall through.
The result of these considerations is that most homes
close 30 to 45 days after a sale agreement has been
signed.
What happens? Closing -- or "settlement" or "escrow" as
it is known in some areas -- is essentially a meeting
where the closing agent (the party who conducts
settlement) takes in money from the buyers, pays out
money to the owner and makes sure that the purchaser's
title is properly recorded in local records along with
any mortgage liens.
The closing agent reviews the sale agreement to
determine what payments and credits the owner should
receive and what amounts are due from the buyer. The
closing agent also assures that certain transaction
costs are paid (taxes and title searches).
Closing is also the time when "adjustments" will be
made. For instance, suppose you've pre-paid taxes four
months in advance. In this case, the closing agent will
compensate you for the prepayment at closing by having
the buyer pay you additional money.
It could also work in reverse. If you are behind on
property taxes, the closing agent will reduce the money
due to you at settlement by the amount of the unpaid
taxes.
How do you prepare to sell? It's important to look at
the sale agreement and review your obligations. For
instance, if you have agreed to paint a room or replace
the dishwasher, such work must be completed before
closing. Your REALTOR® can discuss your agreement and
the steps which must be taken to complete the
transaction.
The closing agent will handle both the settlement papers
and related documents. 
Step 7: Moving
7 Steps to House Selling Success!
Even the smallest home contains a lot of furniture,
clothes, kitchen equipment, pictures and other items.
For a short move, it may be worthwhile to transport
small goods by yourself, but larger items will likely
require a professional mover.
Homestore.com's moving center provides calculators as
well as information on moving options, storage, truck
rentals and related topics. This information, plus
assistance and advice from your REALTOR®, can ease the
moving process.
It's ideally best to get rid of excess furniture and
other goods by having a sale before you move. This will
reduce the volume of goods to be moved and thus lower
moving costs. Unwanted furniture which cannot be sold
can often be donated to charitable groups, many of which
will come to your home to pick up donations. All other
unwanted items should be taken to a landfill. You should
provide the U.S. Postal Service with a forwarding
address, and utility companies should be advised when to
end service. Check with utility companies to see if
there is deposit money which should be returned.
How do you plan a move? The time to plan your move
begins once you've decided to sell your home. Some of
the activities required to sell the home can actually
help with the moving process. For example, cleaning out
closets, basements and attics means there will be less
to do once the home is under contract.
Your planning will be guided by a number of things:
Are you moving a long distance? If yes, you'll likely
require an interstate mover and the use of a large van.
Moving internationally. Contact the embassy in
Washington, D.C., for information. Be aware that items
which may be entirely common in the United States can be
prohibited in foreign countries. Ask about customs
protocols, duties and taxes. Moving locally? If yes,
will you move yourself? You'll need to consider packing
boxes, peanuts, blankets or padding and a van rental.
Planning is key. Stock up on boxes, packing materials,
tape and markers. Always mark boxes so that movers will
know where goods should be placed. Who should you use?
The decision of who to use can begin with a visit to
REALTOR.com's® moving center and discussions with the
REALTOR® who is marketing your home.
There are a number of factors to consider. Money is one
issue: You'll want to spend as little as possible, but
choosing only on the basis of cost can be a mistake.
Movers must have the right equipment, training and
experience to do a good job. A mover, no matter how
large or small, should be able to provide recent
references for homesellers with a similar volume of
goods to transport.
Get mover estimates in writing. Be aware that it's
possible to get discounts through membership
organizations and, sometimes, on the basis of your
profession: Clergy, for example, sometimes qualify for a
discount.
Always confirm mover credentials. Movers should be
licensed and bonded as required in your state, and
employees should have workman's comp insurance.
Get a checklist. Moving is a big job and checklists can
make it more organized and easier. Here are some of the
major items to consider:
Money. If you're moving more than a few miles then you
should have enough cash or credit to cover travel, food,
transportation and lodging. Medicine. Keep medicines and
related prescriptions in a place where they will be
available during the move. Number boxes so that all
items can be counted on arrival. Make a list of boxes by
number and indicate their contents. If moving with
children, make sure that each has a favorite toy or
toys, blankets, games, music and other goods. Moving
historic, breakable or valued items? Such goods
routinely require special handling and packaging. Have
address books readily available in case you need help.
If you have a laptop computer with a modem, make it
accessible during your trip to pick up business and
personal e-mail. 
(Article Source: Realtor.com)
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